EQ and EQ

Beginning in the mid-ninties with Goleman's book in Emotional Intelligence or EQ, the concept has had some real impact. Until recently, however, it has been viewed primarily as an individual competency. That is changing. Vanessa Urch Druskat and Steven B.Wolff have been studying the concept of EQ among organizational teams, because the reality is that most work in organizations is done by teams. They believe that an organization can improve by helping teams enhance their EQ—that powerful combination of self-management skills plus an ability to relate to others. To build a foundation for EQ, a group must be aware of and constructively regulate the emotions of individual members, the entire group, and other key teams with whom it interacts. Studies have shown that groups with the highest collective emotional intelligence outperform other groups.