- In the home conflict contributes to stress, illness, unhappiness, fractured relationships, violence, addictions, divorce, murder . . .
- In schools and churches conflict burns out personnel, triggers misunderstandings, and derails mission, vision, and service
- In organizations conflict shuts down genuine creativity and interferes with collaborative efforts and productivity. It also decreases profitability. Studies have shown that managers spend 18% of their time managing employee conflicts (only 9% in 1996)
—US State News; August 19, 2006