Emotional Competency

Emotional Competency allows you to: Tackle emotional upsets and avoid emotional exhaustion (no ‘stuffing it’ or building a ‘slush fund’ of unresolved emotional energy) Possess optimum self-esteem (not under- or overinflated but balanced). You know you are valuable just because you exist and although levels of competencies exist, each person on the planet is valuable Handle egoism (take the initiative to prevent and/or resolve conflict) Use tactful responses to emotional stimuli (no overt response may be most appropriate at the moment)