Wednesday, June 27, 2018

Brain & Social Insurance, 3

Using the bank account metaphor for social insurance, the bad news is that apparently the brain does not wipe out negative balances at the end of the day, but instead carries them over to your next interaction with a given individual. This means that you can end the day not just being at zero but actually “in the red” with someone, which can add interest, if you will, to your emotional debt in their minds. Conversely, you can end the day with money in their bank. Leaving social interactions with positive outcomes is like adding money to their bank account, which tends to build trust, and may even resemble gaining interest in the deposit you made to your bank account with them.

No comments: