Daniel J. Goleman, PhD, an early researcher on EQ (his book on EQ came out in the mid-nineties, which was the first time many had even heard the term Emotional Intelligence) has been quoted as saying: Out-of-control emotions can make smart people stupid. First of all, low levels of EQ tend to correlate with conflict. Studies on Managers in a variety of organizations have shown that very successful managers tended to have high levels of EQ regardless of IQ. Conversely, managers judged to be to be less successful tended to have high IQs but low levels of EQ. Studies in 2006 also showed that Managers were spending about 18% of their time managing employee conflicts. This was twice the percentage reported ten years earlier. More next time.